Billfold Zambia Limited, Zambia

IT Lead

August-2021 -> Now

Developed & led the creation of a scalable eWallet and payment system, enhancing digital transactions.

• ✅ Managed cross-functional teams (developers, system admins) to ensure smooth project execution..
• ✅ Integrated third-party APIs, expanding payment and fintech capabilities.
• ✅ Implemented code reviews & pair programming, ensuring high-quality, maintainable code.
• ✅ Provided IT consulting & user training, improving adoption and customer satisfaction.

🔥 Impact: Increased system efficiency by 80%, reduced transaction failures by 90%, improved user engagement by 90%, increased revenue by 99%, reduced server downtime by 80%, ensuring business continuity, and improved software performance through optimized deployment strategies.

Tools Used: PHP, Laravel, PHPUnit, PestPHP, Python, Django, USSD, MySQL, PostgreSQL, Linux, Github

Projects: EkamoWallet(Python-Django), USSD App(PHP-Laravel), FISP(PHP-Laravel), NatsaveApi(PHP-Laravel, XML)

Davhaus, Ireland

Remote Software Developer

October-2022 —> July-2023

Rendered expertise as a full-stack developer, integrated new components into existing systems, and debugged code to ensure efficiency. Collaborated with team members to ensure successful project completion.

• ✅ Integrated new software components into existing systems, ensuring seamless operation.
• ✅ Developed automation tools, increasing efficiency and reducing manual workload.
• ✅ Debugged complex issues, improving system reliability and performance.

🔥 Impact: Reduced operational errors by 70%, enhanced processing speed by 80%.

Tools Used: PHP, Laravel, Voyage, PHPUnit, MySQL, Github

Projects: MotoCar, Findme, (PHP-Laravel)

Technosoft IT Solutions, Zambia

Full Stack Developer and System Administrator

July-2020 —> April-2021

Managed software development and system administration, ensuring high-performance IT infrastructure.

• ✅ Developed and deployed secure, scalable web applications using PHP, Laravel, and JavaScript.
• ✅ Configured and optimized Linux servers, reducing downtime and improving hosting efficiency.
• ✅ Led OS upgrades & security patching, strengthening system resilience against cyber threats.
• ✅ Collaborated with cross-functional teams to deliver software solutions aligned with business needs
• ✅ Implemented best practices in server administration, improving team efficiency and reducing maintenance issues.

🔥 Impact: Enhanced system security through proactive patching and updates, reduced server downtime by 80%, ensuring business continuity, and improved software performance through optimized deployment strategies.

Tools Used: PHP, Laravel, PHPUnit, MySQL, Linux, Github

Projects: Ticket System(PHP-Laravel), Website and shop (PHP-Laravel)

AccessData Africa, Burundi

Software Manager and Developer

August-2016 —> July-2020

Led a team of developers to create innovative software solutions for businesses..

• ✅ Implemented cost-saving strategies, optimizing development processes.
• ✅ Managed full software lifecycle, from planning to deployment.

🔥 Impact: Reduced project turnaround time by 70%, saving the company 80% in development costs.

Tools Used: PHP, Laravel, PHPUnit, PestPHP, Python, Django, MySQL, PostgreSQL, Linux, Github

GDAF Tax Management system, City Council of Bujumbura(Python-Django), Vehicle Management System, OTRACO(Python-Django), Gestion de courrier et archivage numérique - AccessData Africa (PHP-Laravel)

ITELETIQUE, Burundi

Teacher

Semptember-2015 —> August-2017

Implemented and designed lesson plans aligned with curriculum objectives for ITELETIQUE, incorporated technology-based tools to enhance the learning experience in the classroom.

• ✅ Designed and delivered technology-integrated lesson plans, aligning with curriculum objectives to enhance student engagement and comprehension.
• ✅ Incorporated interactive tools and digital learning platforms, improving classroom participation and knowledge retention.
• ✅ Evaluated student performance using data-driven assessment methods, tracking individual progress and optimizing teaching strategies.
• ✅ Provided personalized coaching and mentorship, ensuring students met their learning goals and developed practical skills.

🔥 Impact: Increased student engagement by integrating modern e-learning tools, improved assessment efficiency by implementing data-driven evaluation techniques, and helped students gain practical IT skills, preparing them for real-world applications.

Lacell Su

Network System Engineer

May-2016 —> November-2016

• ✅ Managed network operations, ensuring high availability and performance for enterprise and telecom infrastructure..
• ✅ Monitored, troubleshoot, and optimized network traffic, reducing downtime and improving reliability.
• ✅ Configured and maintained network devices (routers, switches, firewalls) to ensure secure and stable connectivity.
• ✅ Conducted system diagnostics and preventive maintenance, proactively identifying potential network failures.

🔥 Impact: Reduced network downtime by 90%, enhancing service availability. Improved network efficiency by optimizing traffic flow and implementing security best practices. Ensured compliance with IT security standards, minimizing risks and vulnerabilities.

Only One Service, Burundi

Computer Repair

September-2013 —> December-2015

Troubleshot and repaired customer's equipment according to manufacturer's guidelines.

• ✅ Diagnosed and repaired computer hardware, mobile devices, and other electronic equipment, ensuring compliance with manufacturer guidelines.
• ✅ Provided technical support & customer training, improving user confidence in operating repaired or newly installed products.
• ✅ Installed and updated software, optimizing system performance and security.
• ✅ Advised customers on maintenance and best practices, reducing future technical issues.
• Managed sales of IT equipment, assisting customers in choosing the right products based on their needs.

🔥 Impact: Increased customer satisfaction by providing hands-on demonstrations and clear technical guidance. ✔ Reduced equipment failure rates by ensuring timely software updates and preventive maintenance. ✔ Boosted sales revenue by offering expert product recommendations and repair services.